Service

Gibson Machinery, LLC serves Ohio, Western Pennsylvania and West Virginia with a full compliment of Factory Trained and experienced Service Technicians. We have seven (7) service trucks on the road. We currently have 14 mechanics on staff, as well as a full service Lube Truck for field work.

We support a number of the operations that run 24/7. As such, we have a service group thoroughly trained and staffed to insure uptime is maximized around the clock for these high production operations. Also, we have an extensive investment in parts and service items (Largest in the US) to support this effort. This is just one of the reasons we continue to get repeat business.

We offer a number of servicing programs to insure the investment in your product is maximized and secured, including:

  • Total Repair and Maintenance Program (RAMP)... Gibson Machinery takes care of all operating costs with the exception of fuel, lubricants and soft parts.
  • Maintenance Contracts…Gibson Machinery can fashion a program specifically to your needs to insure maintenance schedules are met - 250, 500, 1000 hours, etc. - accordingly

Service Truck

Aside from the 7 full time Road Technicians and Service Trucks, and the 5 full time Shop Technicians, Gibson Machinery operates the Gibson Lube Truck (as shown) that is used solely for the purpose of helping customers with their preventative maintenance and lubrication needs.

This truck and service is available on a pre-scheduled basis with our Technical Service Department.

Our Technicians are dispatched from Cleveland, OH or Pittsburgh, PA, as well as the following locations:

Canton, Ohio
Strongsville, Ohio
Volant, Pennsylvania

Youngstown, Ohio
Madison, Ohio
Ashland, Ohio
Louisville, Ohio

They are dispatched on a 24 hour, 7 day a week basis, as required.


Product Support Contact Personnel
Service & Parts – OH
440-439-4000
Service & Parts - PA
724-695-5000

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